top of page

At Palapai, we are committed to ensuring that our spa is accessible to all individuals, including those with disabilities. We strive to provide a comfortable and enjoyable experience for every visitor. If you encounter any accessibility barriers on our website or during your visit, please let us know so we can assist you.

ACCESSIBILITY COMMITMENT

Our accessibility commitment is an integral part of our mission to offer inclusive and welcoming spa services. We continuously work to improve the accessibility of our facilities and website to provide equal access and ensure a seamless experience for all our customers.

What Accessibility Means to Us

Accessibility at Palapai means creating an environment where individuals with disabilities can navigate our spa and website with ease. It involves implementing measures to accommodate diverse needs, including physical accessibility, digital content accessibility, and proactive assistance to address specific requirements.

Our Accessibility Efforts

We have implemented various measures to enhance accessibility, including but not limited to:

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements in the organization [only add if relevant]

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements  - starting from the beginning of the service (e.g., the parking lot and / or  public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

  • [Name of the accessibility coordinator]

  • [Telephone number of the accessibility coordinator]

  • [Email address of the accessibility coordinator]

  • [Enter any additional contact details if relevant / available]

WhatsApp: 072 295 7753

Call: 021 976 7446

Heritage Square, Shop 6, Vrede Street, Durbanville, 7550, Western Cape

© 2025 by New Venture Solutions.

Subscribe to Our Newsletter

bottom of page