Terms & Conditions

Bookings are confirmed directly with Palapai Healtcare by phone or WhatsApp. Treatment options, durations and pricing are confirmed at the time of booking.

Please arrive a few minutes before your appointment so your session can begin on time. Late arrivals may result in a shortened treatment.

Let us know as early as possible if you need to change or cancel a booking so we can offer the time to another guest.

Our treatments are for relaxation and general wellbeing and are not a substitute for medical advice. Please tell your therapist about any injuries, medical conditions or pregnancy before your treatment begins.